If you are a highly organized and proactive individual with 5+ years of experience in RevenueOps, MarketingOps, SalesOps, Customer Success, Account Management, or Consulting, we encourage you to apply. We are looking for someone who is passionate about MarTech, helping our customers succeed and who is eager to drive innovation in our Customer Success team.

• Drive ongoing successful projects at key customer Enterprise Accounts:
  • Run end-to-end onboardings with new customers
  • Facilitate key meetings with customers and internal stakeholders
  • Strategic plans, powerpoint presentations
  • Agenda setting / meeting summaries / Action item management
• Be the voice of the customer and champion their success through the onboarding process for clean handoff to the Customer Success Manager
• Drive innovation in Customer Success with the Head of Customer Operations and VP Customer Success:
  Improve workflows in Slack, Jira, Asana, and other tools
  Drive adoption of new tools and Generative AI
• Further CaliberMind’s subject matter expertise in the B2B marketing and sales stack, internally and to customers
  Knowledge Base documentation
  Advise marketing executives based on learned best practices
• Other duties as assigned

• BS/BA College Degree (or equivalent)
• Minimum 4 years of RevenueOps, MarketingOps, SalesOps, Customer Success, Account Management or Consulting experience
• Deep understanding of B2B marketing especially in high growth SaaS organizations (MarTech)
• Familiarity with marketing technology and business intelligence platforms
• Ability to travel (10% )

• Advanced degree (MS, MBA)
• Administrative experience in tools like Salesforce, Marketo, HubSpot, PowerBI
• Understanding of basic SQL and Business Intelligence Tools

Location: Remote with some travel and office time- Colorado preferred but not required

Base Compensation: $100,000 - $130,000 plus bonus and stock options